1. In these conditions ‘Cultivar’ means Cultivar Limited, Registered Office and Correspondence Address : Unit 2 Vauxhall Business Centre, Ruabon, Wrexham, LL14 6HA.

2. The property in the goods shall remain with ‘Cultivar Limited’ until such time as the invoice is paid in full, but the risk in the goods passes to the Purchaser when the goods are delivered to or collected by the Purchaser or its agent.

3. All prices on our website are given in good faith and are in pound sterling. Cultivar Limited reserves the right to alter any price on the website before the Purchaser places an order.

4. Prices quoted are for delivery to UK mainland only. For all other locations please telephone our customer helpline on +44 (0)1978 810 103.

5. Delivery dates which may be as little as 20 working days will be agreed with the purchaser. A responsible person must be available to accept delivery and should check the condition and sign. Due to the size or length of our products access to the site should be unimpeded and for safety purposes the ground conditions on the site should be level and stable. Should a delivery or installation be aborted due to unsuitable access or conditions we reserve the right to make additional charges in order to complete the transaction.

6. Unless otherwise notified the guarantee applies to parts failing within 10 years of the goods being supplied.Wear and tear of a product is not covered by guarantee nor is damage or faults caused by incorrect self build installation and lack of maintenance. . Autovents are not covered by the 10 year guarantee. The customer is reminded that they satisfy themselves that the product they are ordering is manufactured especially for them and is suitable for their needs.

7. Payment terms are a deposit of 30% upon order, the balance due prior to dispatch.

8. Prices quoted include V.A.T.

9. ‘Cultivar Limited’ standard terms are quoted on your order. If variation in terms is agreed in writing and payment is not received in full when due, any discounts applied to the invoice will be cancelled and interest will accrue on the unpaid amount. Placing an order constitutes acceptance of the above terms and conditions.

10. Our terms and conditions other than stated here comply with ICAC Regulations, 2013 and the Consumer Rights Act, 2015. You may access the Trading Standards website where all rights and responsibilities are clearly set out. These conditions do not affect your rights as a consumer.

Data protection act
This is the Cultivar Limited privacy statement which applies to the entire website. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. If however, you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Data collection
We may collect the following information:

Personal information is required, when submitting an enquiry to us. This includes name, address, telephone numbers, email address.
Additional contact information may also be required in order to provide you with additional site functionality and further correspondence about our products and services.
Cookies are used within some of the site for interactive devices.
How do we use the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
To improve our products and services.
Our representatives may contact you, either by e-mail, phone or mail, as part of our customer care procedures.
We may periodically send promotional information about new products, special offers or other information, which we think you may find interesting using the contact details, you provided by requesting information from us.
We may also use your information to contact you for market research purposes occasionally, be it by e-mail, phone or mail.
Are your personal details shared with third parties?
No. We retain your details solely for our own marketing activities.

Website links
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What are cookies and will they harm my computer?
A cookie is a piece of text, which asks permission to be placed on your computer’s hard drive (via your browser). Once agreed, your browser adds that text in a small file. A cookie helps analyse web traffic or helps the use of our online chat facility and interactive devices. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly adhered to. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your Internet browser.